In the event the app is malfunctioning and it either can't find your address or it recommended the hero to drive to your location via an unnecessarily long route or arrived at the wrong location, please send us an email at email@example.com so we can take steps to correct this in the future. Please include the following:
- What happened?
- What should have happened?
- What is the email assigned to your account (if it's different) than the one you are using to send the feedback?
- What day this occurred happened?